"We want to thank you for the excellent and timely work you did on replacing the guttering on our Reston home.
Not only was the quality of your work exceptional, you were always conscientious about notifying us about your arrival. And, you always arrived promptly. This is, indeed, a rare trait in many contractors.
Thank you so very much for your service. It has been a real pleasure working with you."
L. McDonald - Reston, VA - 11/21/03